Quality Co-ordinator

 

Fujitsu Services is one of the leading IT services companies in Europe, Middle East and Africa. It has an annual turnover of £2.29 billion, (€3.33 billion) employs 18,000 people and operates in over 20 countries. It designs, builds and operates IT systems and services for customers in the financial services, telecom, retail, utilities and government markets. Its core strength is the delivery of IT infrastructure management and outsourcing across desktop, networking and data centre environments, together with a full range of related services, from infrastructure consulting through integration and deployment, application management, procurement and call centre operations.

Headquartered in London, Fujitsu Services is the European-centred IT services arm of the Fujitsu Group. The Fujitsu Group is a US$40.6 billion (€33.4 billion) leader in the provision of IT systems and services for the global marketplace.

 

Role overview:

 

The Quality Team provide an independent view of how projects, programmes and improvement initiatives are progressing in the area of Application Services. We are looking for a Quality Co-ordinator to join this team based in Swansea.

 

Role responsibilities:

 

1) To undertake quality assurance of project activities including local audits and regular project reviews

2) Review and approve project documentation for accuracy and conformance to process

3) Ensure that standard processes are deployed

4) Establish and monitor appropriate process performance measures

5) Co-ordinate process improvement teams to ensure improvement tasks are identified and implemented

6) Develop and implement general awareness programmes on matters relating to process improvement and business effectiveness

7) Provide advice and guidance on quality related matters including ISO 9001, ISO 20000 and CMMI

Specific Skills and Experience:

 

Mandatory –:

Fujitsu Service Business Management System

ISO 9001:2000

IT experience with knowledge of the software development lifecycle

Good verbal and written communication

Attention to detail

Security Clearance (can be applied for)

Flexible and motivated

Team Worker

 

Desirable -:

ISO 20000

ISO 27001

CMMI

Other quality standards / methodologies

Fujitsu Services is committed to equality and diversity in employment, a balanced work/life culture and competitive reward packages including a full range of benefits that you would expect from a leading global player in the IT market. Fujitsu Services website: uk.fujitsu.com

In order to comply with age discrimination legislation please remove any references to date of birth and dates of education before submitting your CV.

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